FAQ

1

​How do I

place an order?

Order online with us! If you have any questions about a product or are looking for a product that is not on our website, please  email or call us at 1-306-205-3628.

2

Payment

& Shipping

All our pricing is in Canadian Dollars. Currently we are only able to fulfill orders placed within Canada online.  Orders are shipped and delivered Monday through Friday. Orders are shipped express within 24 hours of receipt.  Flat shipping rate of $13.50 for all orders under $150.00. Free shipping on any order above.

3

Secure Ordering

& Payment Options

SSL stands for Secure Sockets Layer. It provides a secure connection between internet browsers and websites, allowing you to transmit private data online. Sites secured with SSL display a padlock in the browsers URL and possibly a green address bar if secured by an EV Certificate. Payments can be made by credit card through Square or Paypal.

4

Returns

& Refunds

An in store credit for any unopened products within 14 days and original receipt. You will be responsible for all shipping charges, including charges incurred to return the parcel to us. Please contact customer service if you have any concerns about your order. Please contact us before returning anything so we can inform you where and how to make your return. Shipping and Handling fees are not refundable. Unfortunately and without exception, we cannot accept any returns or exchanges on makeup, skincare and hair care products. Should you be concerned about any product, please do ask us and we will send you a full list of the ingredients.